C4: INNOVATIVE SPA CONCEPT
Balvanyos Resort, Romania
Comments from the jury: Balvanyos combines Thermal facilities with a real Organic farm and local materials in architecture. Fine dining is part of the spa hotel concept. The exclusive spa resort creates a huge impact on the region and attracts 40% of the visitors in the close area.
Special Jury Award – Innovative Spa Concept
Digital service assistants Katica and Ivan in Terme 3000 – Moravske Toplice, Slovenia
The introduction of digital service assistants was an important innovation for Terme 3000 – Moravske Toplice for reaching their business goals and reducing costs.